Global Patient Recruitment/Retention

Low patient enrollment has been a leading cause for clinical study delays for decades, yet most companies have not identified affordable and effective solutions to solve this mission-critical problem.

ePharmaSolutions' approach to patient recruitment starts with selecting the right sites, with the right patient populations for each study, and continues on through proper training and assistance on recruiting patients from within and outside their practice.     

ePharmaSolutions’ Global Patient Recruitment and Feasibility team has conducted hundreds of campaigns in almost every therapeutic area on every continent and knows what does and doesn’t work at the study, site, and regional level. While our proven methodology remains consistent across most every study, our tactical approach is tailored at the protocol and site level.

The team includes experienced recruitment specialists from the US, Europe, and Asia and provides full-service recruitment and retention programs by combining best-in-class technology, physician and patient databases, and traditional recruitment tactics along with an in-house screening center and site support services team. In addition to our internal team, ePharmaSolutions has a long standing relationship with one of the largest medical communications company in the world (Ogilvy) and a network of over 600 regional recruitment specialists to support in-country grass roots campaigns in over 60 countries.

Outside of the traditional patient recruitment and retention tactics, ePharmaSolutions has developed several novel solutions that provide a measurable impact at very affordable prices on some of the most difficult patient populations:

Electronic Medical Records
ePS has recently entered into an exclusive relationship to integrate more than 80 million patients’ EMR records into its system. The data includes more than 15 billion data points that include age, gender, diagnosis, date of diagnosis, physician who diagnosed the patient, and all procedural data. In addition, the data provides the name of the referring physician. The major advantage is that ePharmaSolutions can provide each physician (and referring physician) a key to identify the potential patients in a HIPAA compliant fashion.

Pharmacy Records
In addition to the EMR data, ePharmaSolutions has relationships with most of the leading U.S. pharmacies. ePS can contact disease-specific patients proximate to each study site through that patient's respective pharmacy. Patients can be profiled by age, gender, medications taken, doses, combinatorial medications, etc. Patients receive a letter on their pharmacy's letterhead inviting them to learn about a study being conducted in their vicinity.

Referral Network Development
ePharmaSolutions has developed a data-driven application to help sites build and maintain productive referral networks. The application provides the referral network with ongoing updates about the study and simple methods to refer patients and track their referrals. In addition, ePharmaSolutions is incorporating EMR data into the process to make the referral process simple and seamless for the referral sources.

ePharmaText
ePharmaSolutions has developed a global SMS texting solution used for outbound recruitment and ongoing reminders that is a fraction of the cost of the current providers. The solution can be quickly configured to support incoming or outgoing texts on a timed or ad hoc basis and can be integrated with IVRS to reduce the amount of manual configuration by the site.

Patient Recruitment Manager
ePharmaSolutions has developed a best in class recruitment management application that supports the development and tracking of site recruitment plans vs actual, tracks the ROI on all tactics, and manages all EC/IRB approvals and material management.

In summary, ePharmaSolutions has the experience, commitment, and resources to assist with any of your global recruitment or retention programs. Our philosophy is to tailor our programs to each protocol and site, turn over every possible stone to meet the enrollment goal, and deploy the most affordable tactics that produce the highest return in the least amount of time.

For more information or to contact ePharmaSolutions click here.